1. Acceptance of Terms
By engaging Blune, the client agrees to these Terms of Service.
2. Services
The Company provides custom software development services tailored to client requirements. All deliverables are built specifically for each client and are not template-based.
3. Commercial Terms
3.1 Advance Payments
- The Company reserves the right to require advance payments before commencing work.
- Milestone-based payments may be required.
- Work may be paused in case of delayed payments.
3.2 Pricing
Pricing is project-specific and agreed upon in writing. Additional work outside scope will be billed separately.
4. Intellectual Property
Ownership terms will be defined in individual contracts. Unless otherwise agreed, the Company retains rights to underlying frameworks, methodologies, and reusable components. Clients receive rights to use the delivered solution as agreed.
5. Client Obligations
Clients agree to:
- Provide accurate requirements
- Respond in a timely manner
- Make payments as agreed
- Ensure legal compliance of their operations
6. Confidentiality
Both parties agree to maintain confidentiality of proprietary and business information.
7. Limitation of Liability
To the maximum extent permitted by law:
- The Company shall not be liable for indirect, incidental, or consequential damages
- Total liability shall not exceed the amount paid for the services
8. Warranties Disclaimer
Services are provided "as is" unless otherwise specified in a written agreement.
9. Termination
The Company may suspend or terminate services if payments are not made or terms are violated. Clients may terminate based on contract terms.
10. Compliance and Regulations
Clients operating in regulated industries (including pharmaceuticals, nutraceuticals, food, and manufacturing) are solely responsible for ensuring compliance with all applicable laws and regulations. These may include, but are not limited to:
- Good Manufacturing Practices (GMP)
- FDA 21 CFR Part 111 (Dietary Supplement Current Good Manufacturing Practice)
- FDA 21 CFR Part 11 (Electronic Records and Electronic Signatures), where applicable
- Batch traceability, quality control, and record-keeping requirements
- Applicable international regulations (e.g., EU GMP, food safety and traceability laws)
The Company provides software tools that may support compliance-related workflows (such as batch tracking, documentation, and audit trails). However, the Company does not provide regulatory, legal, or compliance certification services and does not guarantee that use of the software alone ensures compliance with any specific regulation. Clients are responsible for validating systems, processes, and outputs in accordance with their regulatory obligations.
11. Governing Law
These terms shall be governed by the laws of India.
12. Amendments
We reserve the right to update these Terms at any time.
13. Contact
For questions, contact: theblunestudio@gmail.com
1. Introduction
This Privacy Policy describes how Blune ("Company", "we", "our", or "us") collects, uses, processes, and protects information when providing custom software development services, including web applications and Progressive Web Apps (PWAs).
Our services include, but are not limited to:
- Custom Inventory & Warehouse Management Systems
- Production Planning & Scheduling Software
- Pharmaceutical & Nutraceutical Batch Tracking & Compliance Tools
- Nutraceutical Formulation & Recipe Management Systems
- Quality Control & Management Systems
- Asset & Equipment Maintenance Applications
- Supply Chain & Procurement Portals
- Real-time Analytics Dashboards
- Document & Content Management Systems
- Mobile-first PWAs
- B2B Ordering & Distributor Portals
- Custom ERP-style web solutions
All solutions are developed from scratch to meet specific client requirements.
2. Information We Collect
2.1 Information Provided by Clients
We may collect:
- Business information (company name, address, tax details)
- Contact information (name, email, phone number)
- Project requirements and technical specifications
2.2 Data Processed on Behalf of Clients
Our systems may process data provided by clients, including:
- Employee data
- Supplier and distributor data
- Inventory and operational data
- Manufacturing and batch data
In such cases, we act as a data processor, and the client acts as the data controller.
2.3 Automatically Collected Information
We may collect:
- Log data
- Device and browser information
- Usage analytics
3. How We Use Information
We use information to:
- Deliver and maintain our services
- Customize software solutions
- Provide support and communication
- Improve system performance and security
- Comply with legal and contractual obligations
4. Data Protection and Security
We implement appropriate technical and organizational measures, including:
- Access controls and authentication
- Encryption where applicable
- Audit logging
- Secure development practices
Our systems are designed to support regulatory requirements such as GDPR, including data access, deletion, and auditability requirements.
5. International Data Transfers
We may process and store data in multiple regions depending on client requirements. Where applicable:
- EU data transfers follow Standard Contractual Clauses (SCCs)
- Regional hosting options may be provided
We also consider jurisdiction-specific regulations such as GDPR in the EU and PIPL in China when designing systems.
6. Data Retention
We retain data only as long as necessary to:
- Fulfill contractual obligations
- Comply with legal requirements
- Support operational needs
Clients may request deletion or return of data where applicable.
7. Confidentiality
We treat all client data and business information as confidential and protect it through contractual and technical safeguards.
8. Third-Party Services
We may use third-party services, including cloud infrastructure providers and analytics tools, to support, operate, and improve our services. These may include tools for usage analytics, performance monitoring, and user behavior insights (such as session tracking and interaction analysis). These providers are selected based on security and compliance standards and may process limited technical and usage data on our behalf.
9. Client Responsibilities
Clients are responsible for:
- Ensuring lawful collection of data they provide
- Obtaining necessary consents
- Defining data usage policies
10. Updates to this Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.
11. Contact
For questions, contact: theblunestudio@gmail.com